Terms of Service

Terms of Service

Last Updated: February 14, 2026

Welcome to RedTherapyMat. By accessing or using our website at redtherapymat.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General Terms

By using this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you do not agree with any part of these terms, you must not use our website.

2. Products and Services

RedTherapyMat sells wellness and therapy devices, including but not limited to MedBed Therapy mats, Ionic Care devices, MedBed Cards, and Recovery Gel. Our products are designed for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before using any wellness device.

Product Appearance & Packaging: The manufacturer may occasionally update packaging design, labeling, or color variations without prior notice. Product images on our website are for illustrative purposes and may differ slightly from the actual item received. These changes do not affect the quality, functionality, or performance of the product.

3. Pricing and Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed securely through our payment provider with 256-bit SSL encryption.

4. Orders and Fulfillment

By placing an order, you are making an offer to purchase a product. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity. Orders are typically processed within 1-3 business days.

5. Shipping

We offer free standard shipping on all orders worldwide. International shipping is available to 25+ countries. For full details, please refer to our Shipping Policy.

6. Returns and Refunds

We offer a 1-Year Money-Back Guarantee on all products. For full details, please refer to our Return & Refund Policy.

7. Subscriptions

Certain products, such as MedBed Recovery Gel, may be offered on a subscription basis. Subscription terms, including pricing and cancellation procedures, are clearly stated at the time of purchase. You may cancel your subscription at any time by contacting us at support@redtherapymat.com. For full details, please refer to our Subscription Policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of RedTherapyMat and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, RedTherapyMat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

10. Disclaimer

Our products are wellness devices intended for general health and relaxation purposes. They are not FDA-approved medical devices and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Results may vary from person to person.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:
Email: support@redtherapymat.com
Website: redtherapymat.com